Frequently Asked Questions
What Delivery Methods Are Available?
We are doing cash on delivery only for within colombo areas, If product or location is not eligible for "Cash on Delivery" service customer have to do the payment first.
Do You Delivery Internally?
Our internal delivery team giving very fast service for colombo area orders. for out of colombo locations our delivery partners are third party as we do not have our own courier service
How Long Will It Take To Get My Package?
Basically It's depending on your order state and location. within colombo are orders our delivery team is giving very fast and professional one day service. if not out of colombo orders Generally the period taken for a standard courier delivery is 4 working days.
What Payment Methods Are Accepted?
For our colombo area customers, if product accept, we are giving cash on delivery service. If the product is not eligible for "Cash on Delivery" service, You can either do a bank transfer/deposit the payment to our bank account or do a card payment online.
Is Buying On-Line Safe?
Yes. 100% safe and secure guaranteed.
Order & Retunrs
How do I place an Order?
Check over the items listed in our store. There is a Product code call "SKU HS____" you can send this code and your address, contact number for our online chat or direct message. after this step we will contact the customer and confirm the order and delivery date.
How Can I Cancel Or Change My Order?
Changed your mind, or gave the wrong address at checkout? No worries, we've all done it. As long as your order hasn't processed or delivered, you can make changes to it.
Do I need an account to place an order?
Actually, No need.
How Do I Track My Order?
We will give you tracking number and website link, You can go to that link and type number there and check the status.
How Can I Return a Product?
For rules and restrictions on returns, please check our return policy.